FB77 App Privacy Policy — Your Data, Handled With Care

FB77 app is an online betting and casino platform operating at https://fb77-app.app. For the purposes of this Privacy Policy, fb77 app is the data controller responsible for the personal information collected through the platform, including the website and mobile app.

This Privacy Policy applies to all users of fb77 app — whether you are a registered player, a visitor browsing the site, or someone who has contacted our support team. By using fb77 app in any capacity, you acknowledge that you have read and understood this policy.

FB77 app collects personal data in three ways: information you provide directly, information generated by your use of the platform, and information received from third-party verification services. Here is a breakdown of each category:

FB77 app uses your personal data for specific, legitimate purposes only. We do not use your data in ways that are incompatible with the reason it was originally collected. The primary purposes for which fb77 app processes your data are:

• Account management: Creating and maintaining your fb77 app account, verifying your identity, and managing your preferences.
• Payment processing: Processing deposits and withdrawals, verifying payment methods, and maintaining transaction records as required by financial regulations.
• Fraud prevention and security: Detecting and preventing fraudulent activity, money laundering, and unauthorised account access. This includes monitoring login patterns and transaction behaviour.
• Responsible gaming compliance: Monitoring gameplay patterns to identify signs of problem gambling and applying responsible gaming tools where appropriate.
• Customer support: Responding to your queries, resolving disputes, and improving the quality of our support service.
• Platform improvement: Analysing usage data in aggregate to understand how players use fb77 app and to improve the platform's features and performance.
• Marketing communications: Sending you information about promotions, new games, and offers on fb77 app — only where you have opted in or where we have a legitimate interest to do so. You can opt out at any time.
• Legal compliance: Meeting our obligations under applicable laws, including anti-money laundering regulations and data protection requirements.

FB77 app processes your personal data on one or more of the following legal bases, depending on the specific purpose:

• Contract performance: Processing necessary to fulfil our obligations to you as a registered player on fb77 app — including account management, payment processing, and game provision.
• Legal obligation: Processing required to comply with applicable laws, including anti-money laundering regulations, age verification requirements, and financial record-keeping obligations.
• Legitimate interests: Processing for fraud prevention, platform security, and aggregate analytics, where our legitimate interests are not overridden by your rights and interests.
• Consent: Processing for marketing communications, where you have explicitly opted in. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

FB77 app does not sell your personal data. We share data with third parties only where necessary and only to the extent required for the specific purpose. The categories of third parties who may receive your data are:

• Payment processors: bKash, Nagad, Rocket, and bank partners receive the transaction data necessary to process your deposits and withdrawals. They do not receive your full account profile.
• Identity verification providers: Third-party KYC services receive identity documents you submit for verification. These providers are contractually bound to use your data only for verification purposes.
• IT and hosting providers: Server and infrastructure providers who host fb77 app's systems. These providers operate under strict data processing agreements and have no independent right to use your data.
• Fraud prevention services: Specialist services that help fb77 app detect and prevent fraudulent activity. Data shared is limited to technical identifiers and transaction patterns.
• Legal and regulatory authorities: Where required by law, fb77 app may disclose personal data to law enforcement, financial regulators, or other government bodies. We will notify you of such disclosures where legally permitted to do so.

FB77 app uses cookies and similar tracking technologies to make the platform work correctly and to understand how it is being used. Cookies are small text files stored on your device when you visit fb77 app.

• Essential cookies: Required for fb77 app to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled without breaking the platform.
• Functional cookies: Remember your preferences such as language settings and display options. Disabling these may affect your experience on fb77 app.
• Analytics cookies: Help fb77 app understand how players navigate the platform — which pages are visited most, where users drop off, and how features are used. This data is aggregated and anonymised.
• Performance cookies: Monitor platform load times and error rates to help the technical team identify and fix issues quickly.

You can manage cookie preferences through your browser settings. Note that disabling essential cookies will prevent fb77 app from functioning correctly. A cookie consent banner is displayed on your first visit to fb77 app, where you can make your preferences.

FB77 app retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. The following retention periods apply:

• Account data: Retained for the duration of your account and for five years after account closure, in line with anti-money laundering record-keeping requirements.
• Transaction records: Retained for seven years from the date of the transaction, as required by financial regulations.
• Identity verification documents: Retained for five years after account closure or the date of the last transaction, whichever is later.
• Support communications: Retained for two years from the date of the interaction, unless the communication relates to an ongoing dispute.
• Marketing preferences: Retained until you withdraw consent or close your account.
• Technical and usage data: Retained in anonymised, aggregated form indefinitely for platform improvement purposes. Identifiable technical data is deleted after 12 months.

As a user of fb77 app, you have the following rights regarding your personal data. To exercise any of these rights, contact fb77 app support at [email protected]. We will respond within five business days.

FB77 app implements technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• TLS 1.3 encryption for all data in transit between your device and fb77 app's servers.
• AES-256 encryption for sensitive data stored at rest, including identity documents and payment references.
• Access controls that restrict which fb77 app staff can access personal data, based on the principle of least privilege.
• Regular security audits and penetration testing to identify and address vulnerabilities before they can be exploited.
• Automated intrusion detection systems that monitor for unusual access patterns and trigger alerts for investigation.
• Two-factor authentication available for all player accounts on fb77 app, strongly recommended for all users.

Despite these measures, no online platform can guarantee absolute security. If you suspect your fb77 app account has been compromised, contact support immediately and change your password. FB77 app will investigate and take appropriate action within 24 hours of a security report.

FB77 app is strictly for adults aged 18 and over. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on fb77 app or provided personal data to us, please contact support immediately at [email protected].

Upon receiving a verified report that a minor has accessed fb77 app, we will immediately suspend the account, void any transactions, and delete all associated personal data as quickly as legally permissible. FB77 app takes underage access extremely seriously and has age verification measures in place at registration and withdrawal stages to prevent it.

FB77 app may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. The date of the most recent update is displayed at the top of this page.

When material changes are made to this policy, registered players will be notified via email or an in-platform notification at next login. We encourage you to review this page periodically to stay informed about how fb77 app handles your personal data.

Continued use of fb77 app after a policy update constitutes your acknowledgement of the revised policy. If you disagree with any changes, you may close your account and request deletion of your data by contacting support.

If you have any questions about this Privacy Policy, want to exercise your data rights, or need to report a privacy concern, please contact the fb77 app data team: